Primary dealers (PDs), when appointed, fulfil an important role in the government security market through 1) building stable demand for government securities; 2) submitting bids at primary auctions; 3) contributing to liquidity in secondary market; and 4) sharing of information. Often PDs don’t operate at optimal level, mainly because of arrangements and obligations not properly formalised, weak oversight and management practices and lack of proper incentives. The training workshop focused on how to strengthen current practices and to make the PD system operate more efficient. Participating countries learnt from practices that have been effective in peer countries, identified potential gaps and adjusted current practices, considering country context.